General help and questions:

 

There are several ways to get general help.

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1. Ask in OOC.  Mentors and other players will see your question and provide help. 

2. Check out our support channel on Discord where staff and other players can see your question and provide answers: https://discordapp.com/channels/662013877701181483/670671446007087104  (hyperlink Discord Unnatural #support)

3.  Or you can click one of our staff boards in the landing zone here:  http://maps.secondlife.com/secondlife/Dark%20Fantasy/162/79/4002

 

Help with Rentals:

 

Contact Pauleh In-world

 

Scene Moderation:

 

There are times when we may need someone else to look over a scene to make sure it complies with the Sim Rules.  We aren’t talking about misconduct or serious offenses, but actual situations in which there is a difference of opinion on how things should have played out in a scene.   In these cases, we ask players that are seeking moderation to use this as a last resort.  

 

1. Everyone on sim is an adult and we ask our players to behave accordingly for conflict resolution.

2. Be kind and courteous.  Do not put the other player “on blast” in any of the community channels or in local chat.

3. IM the person you are having a scene conflict with and try to come up with a solution.  Depending on the situation, remember that dice are an option.

4. If all else fails, you may ask for help in the discord support channel, or the OOC channel in world, or click one of the staff boards in the landing zone (or if you see someone you know is staff on the sim, message them directly.)

 

OOC Rule Breaking/TOS Violations:

 

Please remember that not everyone breaking a rule may be doing so intentionally.  They may not realize they are breaking a rule, or have forgotten that particular one.  If you feel that this is the case, and you feel comfortable doing so, you may reach out and courteously remind the player of the rule.  

 

If you don’t feel comfortable, think that the person breaking the rules is doing so intentionally or maliciously, or feel it’s a more serious offense, please contact staff directly.  We may require proof of the rule-breaking or local chat screenshots.  For Linden Lab Terms of Service violations please do let the staff know, but be sure to report the person to Linden Labs as well, since you are the main witness to the offense.

 

STAFF:

Pauleh - Sim Owner/Builder/Sim Designer

Kaliope Karas - Sim Owner/Builder/Sim Designer

Lexie Vaher - Community Lead

Leah Grave (abigail.macalroy) - Community Lead

Fen Blacach (fen.syakumi) - Community Lead

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